✹ shipping + tracking
We have opted for UPS standard (domestic and international) as our only carrier options during this open beta phase of our launch. Our domestic deliveries average 5-10 business days, international can take longer depending on customs.
We are currently testing several expedited options, and once we are satisfied that we’ve put them all through their paces, we will add the carriers and timelines that have earned our confidence.
Once you receive a shipping confirmation email from us, our OnPop Humans will be happy to unlock the tracking number for your order and share it with you, as long as you either 1) reply to that email and ask nicely for it, or 2) email them at firstname.lastname@example.org with the words “tracking request” in the subject line along with your order number.